Hacienda Riquelme Owners 2015 May Resort Newsletter

Hacienda Riquelme Owners  2015 May Resort Newsletter               

Welcome to this months Hacienda Riquelme Resort-wide Owners newsletter.

We aim to continue to show the true state of affairs at the resort rather the ever positive gloss-over comments that come from the Committee.This month we highlight yet again our key concerns:

• Lack of open and honest transparency with all owners with insufficient formal communications and owners participation.
• The ever increasing level of debtors approaching 2 million euros with insufficient reporting of summary case details and tracking.
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• Ever increasing Resort expenditures over and above local market rates.
• Potential changes to the statutes and creation of Resort rules of the community without all owners involvement/approval.
• Participation of all owners in the EUCC public areas and compliance with the EUCC Statutes including the golf course starting to pay its monthly communities fees after 7 years of free loading. 
• Security of owners information and compliance with data protection regulations. 
• Competitive tendering of all Resort key contracts with service level agreements in place for performance monitoring.
• Appropriate realistic compensation and completion to the buildings structural issues.
• The water run-off issues to the outside sports area and the safety implications to the childrens' playground located within the same area.
• The workers compound needs to be located according to the submitted Resort plans and not looking out over owners apartments.
• The chemicals risks identified within the resort requires immediate actioning.
• The desert conditions in which the Resort is built needs to drive a sustainability plan on how we use less brought-in resources and assess alternatives such as LED lighting, solar energy and rain run-off capture.

The resolution of these issues will help to drive the Committees performance as shown in our recent owners resort-wide survey:

Do you believe the Committee are delivering services at the optimuim level and price?

HRGR Owners that care!

Warm regards

HRGR Owners and Sub Community Presidents that care!

 

Comments:

We always welcome comments and feedback, good or bad, from all owners, the committee or "committee member but personal views expressed only" ...........

* First name (required): * Last name (required): * E-mail address (required): Phone number: * Message (required):

Please note:

Copyright protected. Website created to promote free interchange of information, opinions and suggestions about our resort. The content of the site do not necessary reflect the opinions of the site owners. Please see our Legal page for full details on using this site.

E-mail and this website is an informal method of communication and is subject to possible data corruption, either accidentally or on purpose. We are unable to exercise control over the content of information contained in transmissions made via the Internet. For these reasons it will normally be inappropriate to rely on information contained in transmissions made via the Internet without obtaining written confirmation of such.

Hacienda Riquelme Owners 2015 April Resort Newsletter

Hacienda Riquelme Owners  2015 April Resort Newsletter       
        
Welcome to this months Hacienda Riquelme Resort-wide Owners newsletter.

We aim to continue to show the true state of affairs at the resort rather the ever positive gloss-over comments that come from the Committee.


New Resort President

Many congratulations to Thomas in being appointed the new Resort President!

Thomas has been one of the founding members of the HRGR Association of Owners.

Thomas's recent comments:
"I will not make any promises about what I want to realise this year"

"I hope all Building Presidents and Phase Presidents (Management Board) will work together as a team"

What a change!!

Warm regards

HRGR Owners and Sub Community Presidents that care!

 

Comments:

We always welcome comments and feedback, good or bad, from all owners, the committee or "committee member but personal views expressed only" ...........

* First name (required): * Last name (required): * E-mail address (required): Phone number: * Message (required):

Please note: Copyright protected. Website created to promote free interchange of information, opinions and suggestions about our resort. The content of the site do not necessary reflect the opinions of the site owners. Please see our Legal page for full details on using this site. E-mail and this website is an informal method of communication and is subject to possible data corruption, either accidentally or on purpose. We are unable to exercise control over the content of information contained in transmissions made via the Internet. For these reasons it will normally be inappropriate to rely on information contained in transmissions made via the Internet without obtaining written confirmation of such.

New HRGR Resort President!

Many congratulations to Thomas in being appointed the new Resort President!

Thomas has been one of the founding members of the HRGR Association of Owners.

Heres looking forward to positive change!

Send in the Clowns..........................

As stated in our November 2013 Newsletter:

It should be noted that six months ago (here ) it was clearly stated that even a group of people dressed up as Clowns have a better collection record on the same criteria of debtors. So what is really happening, where is the route causal data behind the debtors, where is the proven collection experience and where is the focus, as promised, by the President.

Now it appears that clowns can raise court papers but the HRGR Committee have never raised any, obviously no need to send in the clowns then.

NO UK DEBTOR SINCE 2008 HAS EVER HAD COURT PAPERS PREPARED

So we now know why only 3.9% of cases related to uk debtors have been collected as of November 2013

NO UK DEBTOR SINCE 2008 HAS EVER HAD COURT PAPERS PREPARED

18 months down the line, and the truth outs at last

Hacienda Riquelme Owners 2015 March Resort Newsletter

Hacienda Riquelme Owners 2015 March Resort Newsletter    

  

Welcome to this months Hacienda Riquelme Resort-wide Owners newsletter.

We aim to continue to show the true state of affairs at the resort rather the ever positive gloss-over comments that come from the Committee.

This month we again focus on the Resort Debtors which are now at 1.5 million euros:

HRGR Resort Debtors:
 

 

We are always amazed by the lack of open and honest communications from the Committee. 

 

This month we finally learn that NO UK debtor has ever had a court case raised anytime during the period 2008 to 2014!   

 

So much for previous Resort Presidents being hard on debtors!

“”

 

At the same time we finally have confirmed by the Committee that a significant number of current debtors are not traceable! 

 

A matter that has taken 3 years to be confirmed in minutes!

“”

Then there is the question as to what the debtor’s balances really are. 

 

The debtors report released by the Committee last month shows total resort debts to be:

 

   

The 2008, 2009, 2010, 2011, 2012 and 2013 debtors included in the current report do not confirm with the reported AGM minutes shown in RED!

A clear example is 2011 where 728,701 euros is used in the report compared to the AGM report of 391,681 euros:

 

So what is really going on? 

If the Committee cannot even get the numbers right, cannot trace the debtors, cannot be held accountable to hold regular meetings, let alone take the debtors to court then they really need to stand up and assess their positions.

·         For only 6 meetings to be held since July with Resortalia  on debtors in 8 months beggers belief

·         For those held accountable to use incorrect debtors numbers is inexusable or worst shows a miss representation of the previous levels of debtors.

·         For no action taken on tracing owners when the Committee have clearly stated “All outstanding debtors are being pursued” is a dam outright lie to owners.

Enough is enough, all owners need to clearly understand the missmanagement of the situation and take the necessary actions as this months AGM.

Otherwise with 2 MILLION EUROS of debtors before year end and 5 MILLION EUROS of maintenance then the resort is doomed!

Time to move on......
Time for change.....
Time for Action!

Warm regards

HRGR Owners and Sub Community Presidents that care!

 

Comments:

We always welcome comments and feedback, good or bad, from all owners, the committee or "committee member but personal views expressed only" ...........

* First name (required): * Last name (required): * E-mail address (required): Phone number: * Message (required):

Please note:

Copyright protected. Website created to promote free interchange of information, opinions and suggestions about our resort. The content of the site do not necessary reflect the opinions of the site owners. Please see our Legal page for full details on using this site.

E-mail and this website is an informal method of communication and is subject to possible data corruption, either accidentally or on purpose. We are unable to exercise control over the content of information contained in transmissions made via the Internet. For these reasons it will normally be inappropriate to rely on information contained in transmissions made via the Internet without obtaining written confirmation of such.

           

Hacienda Riquelme Owners 2015 February Resort Newsletter

Hacienda Riquelme Owners  2015 February Resort Newsletter               

Welcome to this months Hacienda Riquelme Resort-wide Owners newsletter.

We aim to continue to show the true state of affairs at the resort rather the ever positive gloss-over comments that come from the Committee.

This month we focus on the Resort Debtors which are now at 1.5 million euros:
HRGR Resort Debtors:

As shown above, in the last quarter only 400 cents were collected from the 2008 outstanding debt!

Overall there is NO material debt collections shown over the last 2 years with only small drip, drip, drip, drip collections which shows that no court resolutions have been achieved.


Today's debt is now nearly 4 times the level of 2009 when the global crash was at its peak!




Average Debt per property in debt (excluding PW).



Even though the number of privately owned properties in debt is slightly falling from 319 properties to 250 properties...............


The average debt per debt has increased by 34% per property over the year implying that there are in excess of 250 properties that are not contributing to any community fees at all in 2014:



This rate of increase is alarming and shows the debt position to be deteriorating further as we move into 2015. No wonder Nigel resigned and Ron has clearly stated that we will not seek reappointment in March 2015!

Phases 1 and 5 contribute move debt than any other phases:



Conclusions

Debtors - We need detailed debtors information:

• How many debtors have finally been traced and replied to their debt outstanding position (xxx out of 250)
• How many debtors have an agreed documented repayment plan (xxx out of 250)
• How many debtors have started to go through the court process i.e. court papers raised and court hearing date scheduled (xxx out of 250)
• How many debtors have a court order for repayment (xxx out of 250)
• How many debtors have a balliffs order pending i.e. seizure of assets (xxx out of 250)
• What weekly updates and review occurs for each debtor
• How often do the Committee review debtors in their Committee meetings as their documented Committee minutes appear not to clearly state this is happening!

Please note that we have previously been informed, by the previous Resort President in charge of debtors at that time, that the majority of debtors have yet to be traced hence the problems we all face today!

Phase Presidents should be congratulated for standing for office however exactly what do they do, if anything, in reviewing and actioning each of the own phase debtors?

Phase debtors without PW or surcharges applied

Resort Budgets - We need to set these on the actual cash collected otherwise we are just building a bad debt problem which will still be paid for in the end.

Polaris World - We now need to seize the town centre building assets as security against the debts owed.

We have previously stated that appropriate action has to take place NOW otherwise debtors will soon exceed 2 million euros - a date that is now not to far away!

Time to move on......
Time for change.....
Time for Action!

Warm regards

HRGR Owners and Sub Community Presidents that care!
 

Comments:

We always welcome comments and feedback, good or bad, from all owners, the committee or "committee member but personal views expressed only" .............

* First name (required): * Last name (required): * E-mail address (required): Phone number: * Message (required):

Please note:

Copyright protected. Website created to promote free interchange of information, opinions and suggestions about our resort. The content of the site do not necessary reflect the opinions of the site owners. Please see our Legal page for full details on using this site.

E-mail and this website is an informal method of communication and is subject to possible data corruption, either accidentally or on purpose. We are unable to exercise control over the content of information contained in transmissions made via the Internet. For these reasons it will normally be inappropriate to rely on information contained in transmissions made via the Internet without obtaining written confirmation of such.